Privacy and Cookie Policy

Introduction

We value and protect our customers' privacy. Therefore, in this Privacy and Cookie Policy, we transparently present the principles of information collection and use applied on our website.

We process our Customers' data and their private information lawfully and fairly.

We collect only the Customer data that is necessary for carrying out the Company's activities and/or when visiting, using, or browsing the Company's website. We ensure that the collected and processed Customer data will be secure and used only for specific purposes.

By providing us with your personal data, you agree to the terms of this Privacy Policy, understand its provisions, and agree to comply with them.


Definitions

Customer – any natural or legal person, data subject, who orders, purchases, uses, has used, or has expressed a desire to use the Company's services, visits the Company's website or points of sale, or is otherwise related to the Company's services.

Personal data – any information directly or indirectly related to a Customer whose identity is known or can be directly or indirectly determined using relevant data.

Data Controller – The company responsible for processing your personal data.


Processing of Personal Data

The Company processes personal data in accordance with the European Union General Data Protection Regulation (EU) 2016/679, and other legal acts regulating personal data processing.

The scope of processed personal data depends on the goods ordered, purchased, or used, and on the information provided by the individual when visiting the Company's website, ordering, purchasing, or using services, or registering on the website.


Sources of Personal Data

Personal data is provided by the Customer when contacting the Company, registering for services, using services, purchasing goods, participating in loyalty programs or competitions.

Personal data is also obtained when the Customer visits the Company's website. The Company uses cookies on the website. Cookies are files that store information on the Customer's computer hard drive or browser.


Use of Personal Data

By providing personal data, the Customer agrees that the Company may use the collected data to fulfill its obligations and provide services expected by the Customer. Personal data is used for the following purposes:

E-commerce purposes – data collected: name, surname, purchase history, delivery address, contact details (phone number, email), payment data, IP address.

Direct marketing – data collected: name, surname, email address, date of birth, residential address.

Administration of inquiries – data collected: name, email address, message content.


Disclosure of Personal Data

The Company undertakes to maintain confidentiality of Customer personal data.

The Company may provide personal data to data processors who provide services on behalf of the Company. These processors may process data only according to Company instructions and only to the extent necessary.

Personal data will not be sold or rented to third parties.


Data Retention Period

Personal data is stored in printed documents and/or electronic systems. Data is processed no longer than necessary for the purposes or as required by law.

Even after termination of services, the Company may retain data for potential legal claims until retention periods expire.


Customer Rights

The Customer has the right to:

  • Request information on whether their data is processed and access it
  • Request correction of inaccurate data
  • Request deletion of data (when processed based on consent)
  • Restrict data processing
  • Receive data in a transferable format
  • Object to processing based on legitimate interest